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Months’ Worth of Google Drive Files Are Disappearing for Some Users - GeorgiaMSP

Months’ Worth of Google Drive Files Are Disappearing for Some Users

November 27, 2023 Bria Jones 0 Comments

These days, we rely heavily on cloud-based storage solutions like Google Drive for seamless storage and access to our files. These solutions, however, are not incident proof. Recently, there have been reports of files mysteriously disappearing from Google Drive from users worldwide.

What We Know

Over the past few days, several users have reported files suddenly vanishing from their Drive accounts, reverting them to how they were in May 2023.

Google Drive, known for its reliability and robust backup systems, has encountered technical glitches or temporary outages in the past. Despite these occurrences being rare, they can significantly affect users who store crucial information on the platform.

Though there may be theories regarding the disappearance of files, a true cause has yet to be disclosed as Google is actively looking into things and urging users not to make changes to the root/data folder while investigations are underway.

What You Can Do

While this situation can be alarming, it’s essential to remember that files stored in the cloud aren’t inherently secure. If your files vanish from Google Drive (or any other cloud-based service), consider the following initial steps

  • Check Trash and Version History: Review recent changes using the “Trash” and “Version History” features, as files might accidentally move to the trash or undergo unnoticed alterations.
  • Contact Support: Reach out to the support team to report the issue. They might provide further guidance or insights into the situation and could potentially recover your missing files.
  • Back Up Important Data: As a precautionary measure, regularly back up essential files to another storage solution or device, such as a USB flash drive or an external hard drive. Having a backup or two is best practice for storing files anywhere.

It’s important not to panic if you encounter this issue. Google Drive has a history of robust data recovery capabilities, and your files might still be retrievable!

As we await more information and updates from Google, it’s essential to remain vigilant about data management. Consider adopting additional backup measures to avoid being largely affected by any potential issues in the future. As your managed service partner, GeorgiaMSP offers cloud computing and backup & replication services to help keep your files safe.

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